Security & Privacy

Use Of Personal Information We collect personal information when you register on our web site and when you make a purchase from it. By entering information in the fields requested you enable us and our service providers to supply you with the services you request. Whenever you give us such information its use will be restricted by the guidance detailed in this policy. Our objective is to give you the information that you need and we will act within current legislation and aim to meet current best practice in the use of data received on our web site. Firwood Paints Ltd will not disclose your personal information unless you have given permission other than for the following purposes:

- to assess, operate and improve this web site and the services provided through it;
- to keep you informed about Firwood Paints Ltd, its products, services and about this web site;
- if we are required to disclose such Personal Information by any applicable law, regulation or legal process;
- to transfer any such Personal Information to other companies within the same group of companies asFirwood Paints Ltd and our service agents, subject to the restrictions of this privacy policy.

The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change the Privacy Policy from time to time and will provide notice of these changes on our web site. This privacy policy only covers the Firwood Paints Ltd web site. We are not responsible for the policies, procedures or content of sites that link to the Firwood Paints Ltd web site.

Consent If you choose not to register or not provide personal information, you may still browse the Firwood Paints Ltd web site but you will not have access to the restricted areas. By completing the registration process, you consent to our using your information accordingly.

Personal Details
We have provided an administration area (My Account) where you can review your personal information at any time to ensure it is correct and accurate.

When you visit our site a cookie may be downloaded onto your computer. This will collect information identifying your computer, where you have visited on our web site and for how long. This information is used for assessing the effectiveness of our web site and to provide a better service to our customers. Users may select from their browser security settings to reject cookies however this will limit access to some areas of our web site. The use of cookies is common practice for web sites. Full information is available on our cookie policy.

Changing Browser Settings To Accept Or Reject Cookies:
If you wish to prevent cookies from being placed on your computer, you will need to change your website settings to reject cookies. How to do this will depend on which browser you use and we provide further details for the most popular browsers below. However, you will not be able to order from this website and it may perform erratically or not at all.

We will not use cookies to collect personally identifiable information about you.

If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. Please be aware that restricting cookies may have an impact upon the functionality of our website.

Microsoft Internet Explorer

  • Select the 'Tools' menu or icon at the top of your browser window, then select 'Internet options' then the 'Privacy' tab.
  • Change the Privacy level setting as appropriate. Medium or below will enable cookies in your browser. Settings above Medium will disable cookies.

Mozilla Firefox

  • Select the "Options" from the "Firefox" drop-down, at the top of your browser window.
  • Select the "Privacy" icon and change the relevant settings.


  • Select the "Customise" icon at the top of your browser window.
  • Select "Settings" from the menu and then select "Show advanced settings"
  • Under the Privacy heading, select the Content settings button and change the relevant settings


  • Select the "Safari" menu or icon at the top of your browser window and select the "Preferences" option
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