About us

Firwood Paints are manufacturers of specialist paint and coatings for industrial and commercial applications. Established in 1925, the company operates from its UK manufacturing site to service its home and overseas customers. Attention to the needs of customers combined with an innovative approach to product development plus continuing investment in technology and manufacturing methods, guarantee that Firwood consistently produce high quality paints supplied with the best levels of service.

Firwood manufacture a comprehensive selection of paints and coatings that satisfy the needs of a diverse range of industries and specialist applications. Whether the demand is for traditional air-drying machinery enamels or complex bespoke coating systems for high performance specifications, Firwood have the expertise and resources to deliver a solution. All products are manufactured under strict quality assurance procedures certified to ISO 9001:2008.

Firwood utilise the most modern software systems to ensure efficient order handling, stock control and production.

Firwood have built a reputation for friendly, knowledgeable, personal service. A fact which is borne out by a long-term loyal customer base. Regular customer satisfaction surveys are carried out to ensure that services targets are achieved and maintained.

Firwood are fully committed to their staff in ensuring that ongoing training and an up to date knowledge base is available to them. An experienced team of technical staff is on hand to provide guidance and advice on all paint related issues. The customer can be confident that the products, specifications and assistance are among the best available. Firwood offer a true multi-channel customer support service to their extensive customer base be it on the web, telephone support or site visits.

Firwood operates an Environmental Management System approved to ISO 14001. External auditors regularly review the Company's operations to ensure compliance with the standard. In 2009 Firwood adopted the British Coatings Federations Policy on Sustainable Development and is actively working to improve the long term sustainability of the Company and reduce its impact on the environment.

The company takes a very active role in participation with trade associations and industry groups to maintain standards within the industry and be knowledgeable of both UK and European legislation.